Privacy Policy

Introduction

Babbo Italian Eatery ("Babbo," "we," "us," or "our") respects the privacy of visitors to babboitalian.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

This Privacy Policy applies only to information collected through our Website. It does not apply to information collected offline (such as in our restaurants), through telephone interactions, or through services operated by third parties (such as third-party online ordering, reservation, or catering platforms — see Third-Party Services below).

Consent

By using our Website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

Information You Provide Directly

We collect information you voluntarily share when you:

• Submit a contact form — name, email address, phone number, and any message contents you provide.
• Request a catering quote — name, email, phone, event date, guest count, event type, and any details you share.
• Sign up for Babbo Insiders (our email list) — name and email address.
• Apply for a job — application details including name, contact information, work history, and any documents you upload.
• Make a reservation through embedded tools — name, contact info, party size, and date/time, which is shared with our reservation partner.
• Make a catering deposit payment — payment details processed by a secure third-party payment provider (we do not store credit card numbers on our Website).

Information Collected Automatically

Like most websites, we automatically collect certain technical information when you visit babboitalian.com. This includes:

• IP address and approximate location (city/region level)
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring website (the link you clicked to reach us)
• Date and time of visit

This information is collected via standard server logs and analytics tools (such as Google Analytics 4) and is used to understand how our Website is being used and how to improve it.

Cookies

Our Website uses cookies — small text files stored on your device — to provide a better user experience. We use cookies for:

• Site functionality (remembering preferences, location detection)
• Analytics (understanding aggregate traffic patterns)
• Third-party widgets (such as embedded reservation, catering, and accessibility tools)

You can disable cookies through your browser settings. Note that disabling cookies may impact certain Website features.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, catering requests, and customer service messages
• Send you marketing emails and special offers if you've subscribed to Babbo Insiders (you can unsubscribe at any time)
• Process job applications and follow up with candidates
• Improve our Website, services, and customer experience
• Analyze how our Website is used (in aggregate, not individually)
• Comply with legal obligations and protect our rights

We do not sell your personal information.

Third-Party Services

Babbo's Website connects with several third-party services to provide reservations, online ordering, catering management, email marketing, payment processing, analytics, and accessibility tools. When you use these features, the relevant third-party service receives the information you provide directly.

Each third-party service has its own privacy policy and is responsible for the data they collect. We encourage you to review the privacy policies of these services when you interact with them. Once your data is shared with a third-party service, this Privacy Policy no longer applies to that data.

When you click an "Order Online" or "Make a Reservation" link on our Website, you may be directed to a third-party website or subdomain. The data you provide on those sites is governed by their privacy policies, not ours.

Email Marketing & Babbo Insiders

If you subscribe to Babbo Insiders, we'll occasionally send you emails about specials, seasonal menus, events, and promotions. You can unsubscribe at any time using the link at the bottom of any email. Once you unsubscribe, we'll stop sending marketing emails to you, though we may still send you transactional messages (e.g., catering quote follow-ups, reservation confirmations) when you specifically request them.

Information Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to fulfill the purposes for which it was collected, plus any additional period required by law (for example, tax records, employment records, and dispute resolution requirements). Email subscribers remain on our list until they unsubscribe. Job application materials may be retained for future hiring consideration. Catering and event records are retained as needed for business operations and legal/tax compliance. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Your Privacy Rights

California Residents (CCPA / CPRA)

If you're a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the right to:

• Know what personal information we collect about you
• Access and request a copy of personal information we hold
• Request correction of inaccurate personal information
• Request deletion of personal information we've collected
• Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
• Limit the use of sensitive personal information
• Be free from discrimination for exercising these rights

To exercise any of these rights, please contact us using the information below. We'll respond within the time periods required by law.

Other U.S. State Privacy Laws

Several U.S. states (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Florida) have enacted comprehensive privacy laws granting residents rights similar to California's. If you reside in one of these states and would like to exercise rights granted under your state's law, please contact us using the information below. We'll review your request and respond as required by applicable law.

European Union Residents (GDPR)

If you're located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access — request a copy of your personal data
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure — request deletion of your data
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a transferable format
• Right to object — object to certain types of processing

To exercise any of these rights, please contact us using the information below. We'll respond within one month.

Children's Privacy

Babbo Italian Eatery's Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we'll take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page. Material changes will be communicated through a prominent notice on our Website. We encourage you to review this Privacy Policy periodically.